Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners about how their site is being used.

Cookies contain information that is transferred to your device's hard drive. They help us recognize you when you return to our website, remember your preferences, and provide you with a more personalized experience.

1.1 How Cookies Work

• When you visit our website, we may place cookies on your device
• Cookies store small amounts of data about your visit and preferences
• When you return, we can read these cookies to enhance your experience
• Cookies cannot access other files on your computer or damage your device
• Most cookies are automatically deleted when you close your browser

1.2 Why We Use Cookies

We use cookies to:

• Remember your login information and preferences
• Understand how you navigate our website
• Improve our website's functionality and performance
• Provide personalized content and recommendations
• Analyze website traffic and user behavior
• Show you relevant advertisements

2. How We Use Cookies

At Mistroria, we use cookies for several purposes related to providing and improving our power yoga and fitness services:

2.1 Essential Website Functions

• Maintaining your session when you log into your account
• Remembering items in your booking cart
• Enabling secure payments and transactions
• Providing customer support features
• Ensuring website security and preventing fraud

2.2 Personalization

• Remembering your class preferences and booking history
• Customizing content based on your interests
• Suggesting relevant classes and workshops
• Maintaining your communication preferences
• Displaying content in your preferred language

2.3 Analytics and Performance

• Understanding which pages are most popular
• Analyzing user journey through our booking process
• Identifying technical issues and improving site speed
• Measuring the effectiveness of our marketing campaigns
• Optimizing our website layout and content

3. Types of Cookies We Use

3.1 By Purpose

Essential Cookies (Always Active)

These cookies are necessary for our website to function properly and cannot be switched off. They are usually set in response to actions you take, such as logging in or filling in forms.

• Authentication and security cookies
• Shopping cart and booking session cookies
• Load balancing cookies
• Site preference cookies

Functional Cookies

These cookies enable enhanced functionality and personalization, such as videos and live chat. They may be set by us or third-party providers.

• Language preference cookies
• Accessibility settings cookies
• Video player cookies
• Social media integration cookies

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

• Google Analytics cookies
• Page view tracking cookies
• User behavior analysis cookies
• Performance monitoring cookies

Marketing Cookies

These cookies track your browsing habits to provide you with advertising that is more relevant to you and your interests.

• Advertising targeting cookies
• Social media advertising cookies
• Remarketing cookies
• Conversion tracking cookies

3.2 By Duration

Session Cookies

These temporary cookies are deleted when you close your browser. They help maintain your session while navigating our site.

Persistent Cookies

These cookies remain on your device for a specified period or until you delete them. They remember your preferences across multiple visits.

4. Detailed Cookie Information

Below is a detailed list of the main cookies we use on our website:

Cookie Name	Purpose	Type	Duration
mistroria_session	Maintains your login session	Essential	Session
booking_cart	Remembers your class bookings	Essential	24 hours
user_preferences	Stores your site preferences	Functional	1 year
_ga	Google Analytics - distinguishes users	Analytics	2 years
_gid	Google Analytics - distinguishes users	Analytics	24 hours
_fbp	Facebook Pixel - tracks conversions	Marketing	3 months
cookie_consent	Remembers your cookie preferences	Essential	1 year

5. Third-Party Cookies

We work with trusted third-party services that may place their own cookies on your device when you use our website:

5.1 Analytics Services

• Google Analytics: Helps us understand website traffic and user behavior
  Privacy Policy: https://policies.google.com/privacy
• Google Tag Manager: Manages tracking codes and marketing tags
  Privacy Policy: https://policies.google.com/privacy

5.2 Social Media

• Facebook: Enables social sharing and advertising
  Privacy Policy: https://www.facebook.com/policy.php
• Instagram: Social media integration and marketing
  Privacy Policy: https://help.instagram.com/519522125107875
• YouTube: Video content and analytics
  Privacy Policy: https://policies.google.com/privacy

5.3 Payment Processing

• Stripe: Secure payment processing
  Privacy Policy: https://stripe.com/privacy
• PayPal: Alternative payment processing
  Privacy Policy: https://www.paypal.com/privacy

5.4 Customer Support

• Email Service Providers: For newsletters and communications
• Live Chat Services: Customer support functionality
• Booking Systems: Class scheduling and management

6. Managing Your Cookie Preferences

6.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner that allows you to:

• Accept all cookies for the best user experience
• Reject non-essential cookies while keeping essential ones
• Customize your preferences by cookie category
• Learn more about each type of cookie we use

6.2 Changing Your Preferences

You can change your cookie preferences at any time by:

• Clicking the "Cookie Settings" link in our website footer
• Accessing your account settings if you're logged in
• Using your browser's cookie management tools
• Contacting us directly for assistance

6.3 Impact of Disabling Cookies

If you choose to disable certain cookies, please note that:

• Some website features may not work properly
• You may need to re-enter information more frequently
• Personalized content and recommendations may be limited
• We won't be able to remember your preferences
• Essential cookies cannot be disabled as they're required for basic functionality

7. Browser-Specific Instructions

You can also manage cookies directly through your web browser settings. Here are instructions for popular browsers:

7.1 Mobile Browsers

• iOS Safari: Settings > Safari > Privacy & Security
• Android Chrome: Chrome Menu > Settings > Site Settings > Cookies
• Mobile Firefox: Menu > Settings > Privacy

7.2 Do Not Track

Some browsers offer a "Do Not Track" feature that sends a signal to websites requesting not to track users. Currently, there is no industry standard for how websites should respond to these signals, but we respect your privacy choices.

8. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

8.1 Web Beacons (Pixel Tags)

• Small transparent images embedded in web pages or emails
• Help us track whether emails are opened and links are clicked
• Used to measure the effectiveness of our communications
• Cannot be disabled but don't store information on your device

8.2 Local Storage

• Stores data locally on your device for better performance
• Remembers your preferences and settings
• Can be cleared through your browser settings
• More persistent than session cookies

8.3 Server Logs

• Automatic collection of technical information
• IP addresses, browser types, and access times
• Used for security, performance, and analytics
• Helps us identify and resolve technical issues

9. Updates to This Policy

9.1 Policy Changes

We may update this Cookie Policy from time to time to reflect:

• Changes in our use of cookies and tracking technologies
• New features or services we offer
• Changes in applicable laws and regulations
• Updates to third-party services we use
• Improvements in privacy and security practices

9.2 Notification of Changes

• We will update the "Last Updated" date at the top of this policy
• Significant changes will be highlighted on our website
• We may send email notifications for major updates
• Continued use of our website constitutes acceptance of changes

9.3 Previous Versions

If you would like to review previous versions of this Cookie Policy, please contact us and we will provide them upon request.

10. Contact Us

Related Policies

For more information about how we protect your privacy, please also review:

• Privacy Policy - Our comprehensive data protection practices
• Terms of Use - Terms and conditions for using our services

Thank you for taking the time to understand our Cookie Policy. We're here to help you on your yoga and fitness journey while respecting your privacy preferences and ensuring a secure, personalized experience on our website.